Project 3
FIRST AID
Dedicated Mobile App, Responsive Web Design and Tablet Design
The FIRST AID app is a dedicated mobile app and responsive website that is for users that are outdoors and need access to first aid information as well as persons that are at home and have a need to look up first aid remedies.
Stacy Evans, Lead UX Designer
Research, Mock-Ups, Prototypes
Users
Problem Statements
Jane is a wife and mother of four adventurous children who needs a quick and easy first aid app to address minor cuts, scratches and burns because her family is prone to accidents and she needs to treat the injuries.
Problem Statements
George is a young DIY-er renovating his first home who needs quick and easy solutions for minor cuts, scratches and injuries because he has a tendency to get hurt when first learning how to use a new tool.
User Research: Summary
Most first aid websites are part of another website and it takes some digging to find the information needed and then the instructions are filled with medical jargon, making it hard for the average user to find out what to do in an emergency situation.
The Goal: to design an app for First Aid instructions which are easy to understand and follow while allowing the user to access the app without an internet connection.
Our research was an unmoderated usability study that took place remotely in the United States. The sessions took place from July 21-22, 2023. We had a total of five participants, with each session taking about 10 minutes each. Participants were between the ages of 18 and 65 and reside within the United States.
We wanted to see what specific difficulties users encountered when trying to find first aid information quickly. Our assumptions were that it would be fairly easy to follow the prompts to find remedies for specific ailments that needed help.
Redundancy
Remove redundancy - especially in the burns section.
Reduce Instructions
Reduce instructions if at all possible.
Buttons for Decorations
Make language even easier to understand.
